Question 1

What areas do you serve in North Carolina?

Accepted Answer

Foothills Moving Company proudly serves the foothills of North Carolina. Our primary service areas include Statesville, Taylorsville, Newton, Conover, Hickory, Charlotte, Mooresville, and Morganton. We handle both local moves within these areas and long-distance relocations originating from or ending in these cities.

Question 2

Are you a licensed and insured moving company?

Accepted Answer

Yes, Foothills Moving Company LLC is fully licensed and insured. Our USDOT number is 4476506. We carry comprehensive insurance to ensure that your belongings, your old home, and your new home are fully protected throughout the entire moving process.

Question 3

How far in advance should I book my move

Accepted Answer

We recommend booking your move at least 2 to 4 weeks in advance, especially if you are planning to move during the busy summer months or at the end of the month. However, we understand that last-minute moves happen, and we will always do our best to accommodate your schedule if we have availability.

Question 4

Do you offer free moving estimates?

Accepted Answer

Absolutely. We provide free, no-obligation moving quotes. You can request a quote by filling out the form on our website with your moving dates, zip codes, and home size, or by calling us directly at 980-858-5517.

Question 5

How much does it cost to hire movers in Hickory or Statesville?

Accepted Answer

The cost of a local move in the Hickory or Statesville area depends on several factors, including the size of your home, the distance between locations, and the specific services you require (such as packing). Contact us for a customized, transparent quote with no hidden fees.

Question 6

Are there any hidden fees I should know about?

Accepted Answer

No. At Foothills Moving Company, we believe in complete transparency. Your estimate will clearly outline all costs associated with your move. We do not charge hidden fees for stairs, long carries, or standard equipment use.

Question 7

Do I need to pay a deposit to secure my moving date?

Accepted Answer

We may require a small deposit to reserve your specific moving date and time on our schedule. This deposit is applied directly to your final moving bill. Our team will discuss the specific deposit requirements when you book your move.

Question 8

Do you offer packing and unpacking services?

Accepted Answer

Yes, we offer comprehensive packing and unpacking services. You can choose a full-service pack where we handle everything, a partial pack for specific rooms (like the kitchen), or just unpacking services at your new home. We use high-quality packing materials to ensure your items are safe.

Question 9

Can I leave my clothes in my dresser drawers?

Accepted Answer

Generally, yes. You can leave lightweight clothing in sturdy dresser drawers. However, please remove all heavy items, books, fragile items, and valuables from the drawers. If the dresser is exceptionally large or heavy, we may ask you to empty it to ensure safe transport.

Question 10

What items will you NOT move?

Accepted Answer

For safety and legal reasons, we cannot move hazardous materials, including flammable liquids, explosives, corrosive materials, propane tanks, paint, and certain cleaning chemicals. We also recommend that you transport personal valuables, such as jewelry, important documents, ammunition, weapons, and cash, yourself.

Question 11

Do you move specialty items like pianos, gun safes, or pool tables?

Accepted Answer

Yes, our crews are experienced in moving large, heavy, and specialty items, including pianos and safes. Please inform us about these items when you request your quote so we can ensure we bring the appropriate specialized equipment and personnel.

Question 12

Do you disassemble and reassemble furniture?

Accepted Answer

Yes, standard disassembly and reassembly of furniture (such as beds, dining tables, and desks) are included in our moving services. Our team carries the necessary tools to safely take apart your furniture and put it back together at your new home.

Question 13

What happens if it rains on moving day?

Accepted Answer

We move rain or shine! Our professional movers are trained to protect your belongings and your home from the elements. We use protective coverings for your furniture and floor runners to keep your house clean during inclement weather.

Question 14

Do I need to be present during the move?

Accepted Answer

Yes, we require that you or a designated representative (over the age of 18) be present during the entire moving process. You will need to answer questions, verify that all items are loaded, and sign the final paperwork.

Question 15

How do you protect my floors and walls during the move?

Accepted Answer

Protecting your property is a top priority. We use specialized equipment, including floor runners, door jamb protectors, and heavy-duty moving blankets, to prevent any scratches, dents, or damage to your old and new homes.

FAQ

Frequently asked questions